Privacy Policy & Refund Policy

Last Updated: June 29, 2026

Privacy Policy

This is the privacy policy for thesrkuniversity.com.

GDPR Compliance

The EU’s General Data Protection Regulations (GDPR) take effect on May 25th, 2018. We agree with the spirit of these regulations and are willing to support all laws that enable internet users to remain sovereign individuals. We aspire to privacy by design and, whenever possible, to not collect and store personally identifiable information. We only collect information that helps us deliver a better service and experience for you when browsing this site, reading our content, and engaging with our products.

At any time, you are free to ask us to unsubscribe you from our email newsletter or request your information to be exported and sent to you for review. Just reply to the email in question and include “GDPR” in the subject line, as well as the specifics of your request. We’re here to help.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Information We Collect

We collect the information you provide us when you subscribe to our newsletter, leave a comment, or fill out a contact form. This information may include your name, email address, and any other personal information you choose to provide.

We also collect information automatically when you visit our website, including your IP address, browser type, and device type. This information is collected through the use of cookies and similar technologies.

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize the user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey, or other site feature.

How Do We Protect Visitor Information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Do We Use ‘Cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We Use Cookies To:

  • Understand and save users’ preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled and some of our services will not function properly. However, you can still place orders via email.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. We may use Google advertising services on our website. Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According To CalOPPA We Agree To The Following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
  • Our Privacy Policy link includes the word “Privacy”, and can easily be found on the page specified above.

Users will be notified of any privacy policy changes on our Privacy Policy Page.

Users are able to change their personal information by emailing us.

How Does Our Site Handle Do Not Track Signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does Our Site Allow Third Party Behavioral Tracking?

It’s also important to note that we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email within 7 business days. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We Collect Your Email Address In Order To:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To Be In Accordance With CAN-SPAM We Agree To The Following:

  • NOT use false, or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third party email marketing services for compliance, if one is used.
  • Honour opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us or follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.

Agreeing To Terms

If you do not agree to thesrkuniversity.com’s privacy policy as posted here on this website, please do not consent to the setting of cookies and the collection and storage of your personally identifiable information.

Your explicit consent indicates acceptance of this privacy policy in its entirety.

Contacting Us

If there are any questions regarding this privacy policy you may contact us.

Privacy Policy

SRK Group Private Limited ("we", "us", or "our") operates thesrkuniversity.com (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website and services, and it has been compiled to help you understand how your Personally Identifiable Information ("PII") is handled in accordance with applicable privacy laws.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, contact details, citizenship information, date of birth, a live present photo or selfie for KYC/identity verification, payment and bank details, and any other information you voluntarily provide to us.
  • Usage Data: Information about how you use our website, including your IP address, browser type, device type, pages visited, and the time and date of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and understand site traffic and interactions.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services, including delivering courses, processing payments, and verifying identity (KYC) where required.
  • Communicate with you, including sending updates, newsletters, transactional messages, and support responses.
  • Personalize your experience and understand your preferences through cookies and analytics.
  • Maintain the security of your account and detect or prevent fraud.
  • Administer contests, promotions, surveys, or referral programs.

How We Protect Your Information

Our website is scanned regularly for security vulnerabilities, and we use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Yes, we use cookies. Cookies are small files that our site transfers to your device through your web browser (if you allow it) that let us recognize your browser and remember certain preferences. We use cookies to understand and save user preferences for future visits and to compile aggregate data about site traffic and interactions so we can offer a better experience. You can choose to disable cookies through your browser settings; note that some features of the Site may not function properly if you do so.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without advance notice, except to trusted service providers (such as hosting, payment, and analytics partners) who assist us in operating our website and services and who agree to keep this information confidential. We may also disclose information when required by law, to enforce our site policies, or to protect our or others' rights, property, or safety. Non-personally identifiable visitor information may be shared with partners for marketing or advertising purposes.

Third-Party Links

Our website may include links to third-party products or services. These third-party sites have their own independent privacy policies, and we have no responsibility or liability for their content or practices.

Google & Advertising

We may use Google and similar third-party advertising vendors on our website. These vendors, including Google, use cookies to serve ads based on your prior visits to our website and other sites on the internet. Users may opt out of personalized advertising by visiting Google's Ads Settings and the Google Advertising Principles page.

GDPR Compliance

For users in the European Union, we aim to comply with the General Data Protection Regulation (GDPR). We practice privacy by design and aim to collect only the information necessary to provide our services. You may, at any time, request to unsubscribe from our communications or request a copy or deletion of your personal information by emailing [email protected] with "GDPR" in the subject line, along with the specifics of your request.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Our Privacy Policy link is accessible on our home page and on pages throughout the site, and includes the word "Privacy".
  • Users will be notified of any privacy policy changes on this page.
  • Users can change their personal information by contacting us at [email protected].

Do Not Track Signals

We currently do not alter our data collection and usage practices when we detect a Do Not Track (DNT) signal from your browser.

Children's Online Privacy Protection Act (COPPA)

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

CAN-SPAM Act

We collect your email address to send information, respond to inquiries, process orders, and, where you have not opted out, send updates about our services. In accordance with the CAN-SPAM Act, we will not use misleading subject lines or sender information, will identify marketing messages as advertisements where applicable, will honor opt-out requests promptly, and will include an easy unsubscribe option in every marketing email.

Data Breach Notification

Should a data breach occur that affects your personal information, we will notify affected users via email within 7 business days of becoming aware of the breach.

Your Rights

You have the right to:

  • Access and update your personal information through your account settings.
  • Request a copy or deletion of your personal information by contacting us.
  • Opt out of marketing communications via the unsubscribe link in our emails or by contacting us directly.

Refund Policy

All purchases made through thesrkuniversity.com are final and non-refundable once course access has been granted. We encourage you to carefully review course descriptions and other relevant information before making a purchase. By completing a purchase on our website, you acknowledge and agree that you will generally not be eligible for a refund.

Exceptions

In exceptional circumstances, such as a verified technical issue that prevents you from accessing purchased content, you may contact our support team at [email protected] to request assistance. Refund requests are evaluated on a case-by-case basis and are granted solely at the discretion of SRK Group Private Limited.

Contact Us

If you have any questions or concerns about this Privacy Policy or Refund Policy, please contact us at [email protected] or +977 976-9223013. Our support team is here to assist you and provide any necessary clarifications.